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Crisis Response for People with Intellectual and Developmental Disabilities (IDD) Virtual: July 9, 2024

This virtual training is being sponsored by the HHSC's Crisis Services Program. Crisis Services contractors have priority for this training.

This training is to support MCOT professionals when responding to crisis calls for people with Intellectual and Developmental Disabilities (IDD). This training will highlight strategies and examples of interventions to utilize to de-escalate a crisis situation for someone with IDD. This training also provides MCOT professionals positive and appropriate responses to utilize during crisis encounters in the performance of their duties to encourage and promote positive interactions, de-escalate tense interactions, enhance service, and generate compassion for the person with IDD and their caregiver during encounters.

Cancellations, Substitutions and Refunds Policy:

Live In Person/Virtual Trainings:

• A colleague may be substituted at no extra charge if Centralized Training is notified at least two business days before the training.

• Requests for refunds for an in-person/virtual workshop must be received 72 hours prior to the workshop.

Self-Paced Online Trainings:

• No refunds are offered for self-paced online trainings.

Please forward detailed requests regarding this training to CTI Helpdesk at

Training Location: Zoom Meeting
Webcam and audio are required for participation.
10:00am-12:00pm CST
Trainers: Laura Golden, OTR, OTD and Tracy Polanco
CEUs Offered: 2 hours

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