This training is intended for professionals who face crisis situations as part of their regular work.
Crisis intervention teams face complex situations that require a blend of hard and soft skills. Although communication and behavior management skills are the oldest and most widely proven evidence-based practices, many staff and agencies can still improve in these areas.
This training explores crucial components of communication and how leveraging these approaches can improve outcomes.
The training consists of two parts.
1. Session A: Asynchronous (eLearning): Due by July 16, 2025.
*Completion of Sessions A is required before attending Session B.*
Registered participants will be emailed instructions for accessing the 2-hour eLearning modules. Modules must be completed by July 16, 2025 or registered participant will not be able to join the live training.
2. Session B: Synchronous (Virtual training): July 24, 2025
Cancellations, Substitutions and Refunds Policy:
Live In Person/Virtual Trainings:
• A colleague may be substituted at no extra charge if Centralized Training is notified at least two business days before the training.
• Requests for refunds for an in-person/virtual workshop must be received 72 hours prior to the workshop.
Please forward detailed requests regarding this training to CTI Helpdesk at ctihelp@uthscsa.edu.
Session A: Asynchronous (eLearning): Due by July 16, 2025.
*Completion of Sessions A is required before attending Session B.*
Registered participants will be emailed instructions for accessing the 2-hour eLearning modules. Modules must be completed by July 16, 2025 or registered participant will not be able to join the live training.
Training Location: Zoom Meeting
Participation requires a webcam and audio. Cellphones are not allowed.
9:00am-12:00pm CST
Trainer: Jennifer D. Luther, BSW
CEUs Offered: 3 hours
Registration will open 4-6 weeks before the training dates.